Privacy policy for the OrcoPay website

OrcoPay provides payment orchestration software, developer tools, and related website content. This Privacy Policy explains how we collect, use, disclose, and protect personal information when someone visits https://www.orcopay.com, contacts us, requests a demo, or uses our services.

This page is written for the marketing website and early commercial conversations. If you later sign a master services agreement, data processing addenda or security schedules may add more detail for production use.

Information you provide directly, such as your name, work email, company, topic of enquiry, and the contents of any message you send us.

Commercial and onboarding information, such as the payment providers you use, the markets you operate in, approximate transaction volumes, and the product features you ask about.

Technical and usage data, such as IP address, browser type, device information, pages viewed, referring URLs, and approximate location derived from network information.

To respond to enquiries, schedule demos, and communicate with prospective or current customers.

To operate, secure, monitor, and improve the website, documentation, and product experience.

To understand market demand, common integration patterns, and where merchants need support.

To comply with legal obligations, enforce our terms, and protect the rights, safety, and security of OrcoPay, our users, and third parties.

With service providers who help us host the site, analyze traffic, manage support, or process customer communications.

Within our corporate group or with advisers, auditors, and professional service providers on a need-to-know basis.

If required by law, regulation, court order, or a valid government request, or when necessary to investigate fraud, abuse, or security incidents.

As part of a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality and data protection safeguards.

We may use cookies, local storage, or similar technologies to remember preferences, understand website usage, and improve performance.

If we use analytics or advertising tools, they may set their own cookies or collect device-level information according to their own policies. You can usually control cookies through your browser settings.

We keep personal information only for as long as needed for the purposes described in this policy, including customer conversations, legal obligations, dispute resolution, record keeping, and security monitoring.

Retention periods vary depending on the type of information, the nature of the relationship, and applicable legal or operational requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

If you believe your information has been exposed or mishandled, Contact Us at hello@orcopay.com.

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, or export certain personal information.

To exercise a privacy request or ask a question about this policy, contact hello@orcopay.com. We may need to verify your identity before acting on a request.

We may process or store information in countries other than the one where you are located. Where required, we use appropriate contractual, organizational, or legal safeguards for cross-border transfers.

We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated on this page. Material changes may also be highlighted on the website or communicated directly where appropriate.

For privacy questions, support matters, or data requests, email hello@orcopay.com.

For security disclosures, email hello@orcopay.com.