Resilience
Retries & Failover
When a gateway soft-declines or times out, OrcoPay retries on the next-best provider automatically - with caps that protect customers from double charges.
Everything you need from retries & failover
Soft declines and timeouts cascade to the next provider instantly - without double-charging the customer.
- Soft vs hard decline awareness
- Capped cascades with full attempt history
- Circuit breakers on degraded providers
- Idempotent retries across your PSP mix
Retries & Failover
Built on OrcoPay's orchestration layer - so collection, payouts and operations stay on one contract even as you add providers.
- Uptime target
- 99.99%Uptime target
- Routing overhead
- <40msRouting overhead
- Gateway partners
- 12+Gateway partners
- Ops coverage
- 24/7Ops coverage
What you get out of the box
Practical building blocks your product, ops and finance teams can use from day one.
Smarter retries
Only retry declines that are worth recovering - skip hard failures that will never clear.
No double charges
Cascades are bounded and idempotent so a customer is never charged twice.
Circuit breaking
Automatically cool off providers that are timing out or erroring in bursts.
Full attempt trail
Every retry is logged with the raw provider response for support and finance.
Live in four clear steps
From setup to daily operations - without rip-and-replace.
Connect providers
Add the gateways you want in the failover pool.
Set cascade rules
Define attempt caps, soft-decline codes and priority order.
Go live
OrcoPay retries automatically when the primary path fails.
Review recoveries
See which retries saved the sale in analytics and the dashboard.
Keep exploring the platform
Payment Gateway
Accept cards, UPI, wallets and net banking through a secure checkout - with OrcoPay routing every attempt to the best provider.
Payment Links
Share a link, collect a payment - ideal for invoices, remote sales and WhatsApp or email checkouts.
Payment Button
Add a simple payment button to your website or app - collect payments in minutes without building a full checkout.
Get started today
Ready to launch Retries & Failover?
Talk to sales for a walkthrough, or start building against the sandbox today.
- Easy onboarding
- Dedicated support
- API access